Job Description


Promotes a recovery based approach to member care that emphasizes hope, respect, self-direction and empowerment by providing peer support, personal assistance, education on community resources, supportive services, advocacy and other support primarily in-home and/or in the community to aid in members recovery from mental illness and/or addiction disorders .

Essential Duties and Responsibilities

  • Under direct supervision, provides supportive assistance to, and the modeling of self-advocacy with the member to help him/her research and access needed and desired community resources.
  • Works cooperatively with others to assure the smooth and seamless delivery of comprehensive services to members.
  • Assist members in choosing, obtaining and keeping wellness and healthy lifestyle related goals.
  • Use a variety of methods, tailored to the individual, to move through the process of setting and reaching health and wellness related goals.
  • Compile and share wellness and healthy lifestyle resources for members, staff and/or other stakeholders.
  • Provide structure and support to promote personal progress and accountability.
  • Assists in the development and coordination of activities, programs, and resources which directly support members or family members/caregivers of consumers in achieving wellness and recovery goals. For example: Assists consumers in obtaining benefits, i.e. SSI, AHCCCS/Medicare, Section 8, identification cards.
  • Assists members with advocating and/or obtaining resources to live in a safe environment (personal safety, food supply, utilities and appliances working, adequacy of furnishings, and lack of fire hazards).
  • Provides instruction in activities of daily living (nutrition, meal planning, shopping, and meal preparation; budgeting; home cleaning and organization; personal grooming and laundry).
  • Communicates with clinical team regarding members’ level of independent functioning and current levels of support provided.
  • Travels to members’ residences to provide peer support, personal assistance and other supportive in-home services.
  • Transports members to and from appointments and treatment settings (agency vehicle) as appropriate.
  • Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring in order to assist members in developing skills to achieve their goals.
  • Completes documentation for behavioral health record in accordance with agency and funding source requirements.
  • Advocates for members, as needed, to ensure delivery of necessary services.
  • Provides crisis intervention, as needed, and notifies Supervisor and treatment team.
  • Meets, as assigned, with new members providing peer support and orientation to CODAC sites.
  • Answers members’ questions using Customer Service Frequently Asked Questions (FAQs) and CODAC policies and procedures as guides.
  • Assists in the scheduling of follow-up - appointments for members.
  • Participates as in provision of Desk Duty or Counselor of the Day by meeting with walk-in members to address urgent and emergent needs of members.

Skills / Requirements

Peer Support Specialist - Position Requirements


  • High School/GED


  • 4 years related work experience OR;
  • Certified Peer Support Specialist and 2 years related experience


  • Graduate from the Recovery Support Institute, required.

Additional Requirements:

  • Peer - Individuals must be receiving, or have received services and meet the requirements to attend Peer Support training.
  • Valid Arizona Driver’s license, proof of current insurance and willingness to use personal vehicle. Driver’s license is an essential requirement for performing duties for this position.
  • Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
  • 1st Aid, CPR and Fingerprint Clearance may be required.


  • Bilingual (Spanish/English) preferred.
  • Familiarity with people and practices within various ethnic and cultural groups.
  • Knowledge of community resources.
  • Ability to evaluate facts or situations to determine appropriate action.
  • Ability to effectively facilitate groups

Application Instructions

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