Job Description

The Contract On-call Hospital Response Crisis Advocate is responsible for providing and coordinating crisis intervention services as scheduled on an on-call basis. Position provides in-hospital advocacy and crisis intervention as well as information and referrals for anyone seeking support as survivors of sexual assault through SACASAs crisis intervention program: Sexual Assault Response Service (SARS).

Following CODAC and SACASA policies/procedures and special terms and conditions of relevant grants, Contractor will:

  1. Provide direct crisis intervention and advocacy to survivors of sexual assault (primarily face-to-face in a hospital setting, occasionally over the phone):
    • Coordinate SARS calls and responds to offsite locations to provide advocacy, crisis intervention, information, resources, and referral services to survivors of sexual assault.
    • Coordinate services as needed with other members of the crisis services program to ensure continuity of care.
    • Create plan of action with survivors including coordination with community resources.
    • Thoroughly and accurately document services provided within 72 hours of intervention in Electronic Health Record or as otherwise directed by Supervisor.
    • Follow appropriate mandated reporting requirements.
  2. Maintain hospital inventory and ensure that Crisis Services department equipment is in working order for day-time coverage.
  3. Provide after-hours SARS back-up/relief services based on availability in support of the On-Call SARS Crisis Advocates.

Contractor is expected to

  1. Be available for on-call shifts a minimum of 2 shifts per week.
  2. Provide their on-call availability to Supervisor at least 30 days prior to the start of the month (example: provide on-call availability for month of September by the preceding August 1).
  3. Attend at least 75% of scheduled advocate meetings.

Skills / Requirements


  • A minimum of a High school or equivalent required, Bachelors preferred


  • High School or equivalent Minimum 2 years experience working in the behavioral health/mental health field, preferably providing crisis intervention.
  • Bachelors - Minimum 1 year experience working in the behavioral health/mental health field, preferably providing crisis intervention.


  • CPR 
  • First Aid
  • Arizona Department of Public Safety Fingerprint Clearance, required

Additional Requirements:    

  • Valid Arizona Drivers license, proof of current insurance and willingness to use personal vehicle.  Drivers license is an essential requirement for performing duties for this position.
  • Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
  • Must be able to provide own transportation to and from clients homes and/or other relevant organizations/agencies.


  • Bilingual a plus.
  • Extensive knowledge of community resources.
  • Extensive knowledge of behavioral health challenges which include knowledge of the impacts of mental illness, domestic violence, and the dynamics of addictive behavior.
  • Familiarity with various ethnic and cultural groups.
  • Intermediate to advanced computer skills using MS Office products, Word, Excel, Access, etc., importing/exporting data to/from applications.
  • Ability to communicate effectively both orally and in writing

Application Instructions

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