Job Description

The Contract On-call Hospital Response Crisis Advocate is responsible for providing and coordinating crisis intervention services as scheduled on an on-call basis. Position provides in-hospital advocacy and crisis intervention as well as information and referrals for anyone seeking support as survivors of sexual assault through SACASA’s crisis intervention program: Sexual Assault Response Service (SARS).

Following CODAC and SACASA policies/procedures and special terms and conditions of relevant grants, Contractor will:

  • Provide direct crisis intervention and advocacy to survivors of sexual assault (primarily face-to-face in a hospital setting, occasionally over the phone):
    • Coordinate SARS calls and responds to offsite locations to provide advocacy, crisis intervention, information, resources, and referral services to survivors of sexual assault.
    • Coordinate services as needed with other members of the crisis services program to ensure continuity of care.
    • Create plan of action with survivors including coordination with community resources.
    • Thoroughly and accurately document services provided within 72 hours of intervention in Electronic Health Record or as otherwise directed by Supervisor.
    • Follow appropriate mandated reporting requirements.
  • Maintain hospital inventory and ensure that Crisis Services department equipment is in working order for day-time coverage.
  • Provide after-hours SARS back-up/relief services based on availability in support of the On-Call SARS Crisis Advocates.

Contractor is expected to

  1. Be available for on-call shifts a minimum of 2 shifts per week.
  2. Provide their on-call availability to Supervisor at least 30 days prior to the start of the month (example: provide on-call availability for month of September by the preceding August 1).
  3. Attend at least 75% of scheduled advocate meetings.

Malpractice and Liability Insurance:
The Company shall obtain and maintain during the term of this Agreement, professional liability coverage in an amount not less than $1 Million per occurrence and $3 Million aggregate. The Contractor understands and agrees that liability policies purchased by the Company will not cover work performed by the Contractor except to the extent that the work is performed in fulfillment of this Contract Agreement.

Quality outcomes and client satisfaction measures are expected. When monitoring and evaluation activities identify areas in need of corrective action, the Company will develop a corrective action plan in conjunction with the Contractor and will follow up to ensure remediation.

Records must be retained to meet the minimum legal requirements as established through good medical record management and practice. The Company retains the right to have copies of/access to records. The Company shall retain all rights to program materials developed for the purpose of educating the beneficiaries of contracted services.

Skills / Requirements


  • A minimum of a High school or equivalent required, Bachelor’s preferred


  • High School or equivalent – Minimum 2 years’ experience working in the behavioral health/mental health field, preferably providing crisis intervention.
  • Bachelors - Minimum 1 year experience working in the behavioral health/mental health field, preferably providing crisis intervention.


  • CPR
  • First Aid
  • Arizona Department of Public Safety Fingerprint Clearance

Additional Requirements:

  • Valid Arizona Driver’s license, proof of current insurance and willingness to use personal vehicle. Driver’s license is an essential requirement for performing duties for this position.
  • Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
  • Must be able to provide own transportation to and from clients’ homes and/or other relevant organizations/agencies.

Application Instructions

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