Job Description


Provides medical and office support services to Behavioral Health Medical Professional (BHMP) and multidisciplinary team within CODAC clinical settings.

Essential Duties and Responsibilities:

  • Coordinates the delivery of integrated care services to members, in collaboration with clinical and other staff to address the member’s needs.
  • Performs integrated healthcare assessment and annual assessment updates.
  • Assists in development, implementation and revision of integrated service plans; assures that services provided are specified in the integrated service plan and monitors progress toward treatment goals, crisis plans and coordinating of adult recovery teams.
  • Assist and support members to follow through on prescribed medical interventions and diagnostic testing.
  • Inform and educate members regarding the meaning and implications of test results and prescribed interventions, as per clinic protocol.
  • Assesses and addresses barriers to health.
  • Assists with initiation, researched, completes and faxes of communication documents as directed by BHMP or RN (i.e. Prior Authorizations, PCP Coordination and Disability Forms, etc.).
  • Takes vital signs of members.
  • Administers injections as directed/order by BHMP.
  • Reviews and updates current medication list with any current non-psychiatric medications.
  • Screen for any changes in medical diagnosis or medical medications since last appointment.
  • Obtains charts from Medical Records and returns charts as needed.
  • Obtains Urine Drug Screen samples from members, when appropriate.
  • Returns phone messages from members, when asked to do so by the BHMP or RN.
  • Reviews next day appointment charts to determine needed chart updates. Clips chart update forms to outside of chart for completion by BHMP.
  • Performs various office duties, such as shredding documents, filing, and sorting mail, lab reports, faxes from pharmacies, etc.
  • Provides case management, health promotion and other necessary services to support member recovery.
  • Completes necessary charting and record keeping in accordance with agency and funding source requirements.
  • Assist and educates members with self-administration of medication (med boxes).   
  • Performs other related activities in accordance with agency growth and changes.   

Skills / Requirements

Minimum Qualifications:

  • Graduate of an accredited Certificate Medical Assistant program;
    • Must attain “Certified Clinical Medical Assistant (CCMA) or Registered Clinical Medical Assistant” certification within one (1) year of employment through National Healthcareer Association or other certification body.
  • Experience working in a clinical setting including but not limited to administering injections, completing prior authorizations, medication education, etc. 
  • A minimum of one year experience in general office skills, customer service, insurance and billing, and patient care.

Additional Requirements:

  • Must be Certified Clinical Medical Assistant within one (1) year of employment.
  • Valid Arizona Drivers- license, proof of current insurance and willingness to use personal vehicle.
  • Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
  • 1st Aid, CPR required.

Application Instructions

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